Nice Speech Lady LLC

Open access to speech, language, swallowing, cognitive-communication, voice, and other SLP services.

— Hybrid services throughout New Mexico

— Virtually in North Carolina (DBA: “Nice Speech Lady, PLLC”)

 

 

Movement and Engagement Class Coming Fall 2024 at Nice Speech Lady (In-person)

We’re excited to announce the launch of our new NSL Movement and Engagement Class!

If you’re interested or want to learn more, please reach out for additional details. More information will be available soon.

We’re committed to offering innovative services that meet the needs of our community and align with current trends.

Our facility is also undergoing renovations to accommodate our growth. Thank you, and we look forward to connecting with you!

INSURANCES CONNECTED TO NICE SPEECH LADY

New Mexico

Nice Speech Lady LLC serves patients both in-person at our outpatient location in Socorro, New Mexico, and virtually for clinically appropriate patients across the state. To be eligible for virtual services, patients must meet specific qualification criteria.

Plans and payers Nice Speech Lady is contracted with in New Mexico:

  • Traditional Medicare
  • Presbyterian commercial
  • Presbyterian Medicare Advantage Plans
  • Presbyterian Turquoise Care
  • Presbyterian Dual-Plus Plan
  • BCBS commercial
  • BCBS Medicare Advantage Plans
  • BCBS Turquoise Care
  • UHC commercial
  • UHC Medicare Advantage Plans
  • UHC/Optum/AARP
  • UHC Turquoise Care
  • Cigna commercial plans
  • Molina commercial plans
  • Molina exchange plans
  • Molina Turquoise Care
  • Tri-West (starting 1-1-25)
  • Tricare West (starting 1-1-25)
  • Tricare for Life
  • ChampusVA
  • Humana (in-person services only)
  • Fee-for-service medicaid
  • Western Sky plans
  • Private pay
  • Workers compensation
  • NM/state disability testing
  • DVR
  • Other details on plans for New Mexico:

 

North Carolina

Nice Speech Lady, PLLC offers virtual services for clinically appropriate patients. Eligibility for virtual services depends on meeting specific qualification criteria.

Plans and payers Nice Speech Lady is contracted with in North Carolina:

  • Traditional Medicare
  • Tri-East
  • Tricare Tri-East
  • Tricare for Life
  • ChampusVA
  • Am-better
  • Humana
  • WellCare
  • Carolina Complete Health/Carelon
  • Aetna
  • NC fee-for-service medicaid
  • Other medicaid plans (please inquire)
  • Private pay

 

For details, please call 505-907-1902 (Nice Speech Lady).

 

ACCESS THE PATIENT PORTAL

REFERRAL FAX, New Mexico: 1-833-448-2997

REFERRAL FAX, North Carolina: 1-833-471-5616

 

 

 

Nice Speech Lady LLC, an independent outpatient speech pathology clinic in Socorro, New Mexico, offers innovative access to speech-language services. Telepractice and virtual services are available for eligible patients.

 

Sometimes, factors can hinder access to in-person SLP services, such as:

  • Limited availability or choices in rural areas
  • Transportation challenges
  • Time and resource costs for travel
  • Medical conditions
  • Fatigue
  • Scheduling conflicts
  • Mobility issues, pain, or discomfort with new locations
  • Homeschooling considerations
  • Desire for a second opinion beyond local options

 

Virtual visits with Nice Speech Lady are available in North Carolina and New Mexico if these four things are in place:

  1. The patient and/or caregivers are open to trying virtual visits, either as the main way to have appointments or from time to time.
  2. The clinician can confirm that the patient’s needs can be fully met through virtual visits, and the quality of care will be the same as in-person visits, following state laws.
  3. A technology check confirms that both the video and audio are clear enough for virtual speech therapy.
  4. The patient’s insurance or payer covers virtual visits at the time of the referral or scheduled visit.

Having virtual visit options is beneficial for everyone.

 

“I care about what you care about.

Let’s start conversations about challenges that you/your loved one are facing.

What you are experiencing matters. Access matters. Let’s talk.”


Wilson Nice, M.A., CCC-SLP, Nice Speech Lady LLC

 

Nice Speech Lady LLC: COMPETENT, COMPASSIONATE & COMPREHENSIVE

New appointments require referrals from your primary care provider, or specialist.

 

Examples/Types of SLP Services Available:

  • Voice Disorders Treatment
  • Cognitive-Communication Treatment
  • Receptive Language Disorder Treatment
  • Expressive Language Disorder Treatment
  • Aphasia Treatment
  • Apraxia Treatment
  • AAC (Augmentative/Alternative Communication) Treatment
  • Executive Functioning Deficit Treatment
  • Care for Multiple SLP Diagnoses
  • Evidence-Based Care
  • Functional Approaches
  • Telepractice Visits Available (NM, NC)
  • In-Person Visits in Socorro, NM
  • Swallowing and Feeding Services (In-Person)
  • Stuttering or Cluttering Treatment
  • Pediatric Evaluations and Treatment
  • Adolescent and Adult Evaluations and Treatment
  • Case-by-Case Virtual Swallowing Services

 

APPROACHES

  • Evidence-Based Evaluations and Treatments

    • Lee Silverman Voice Treatment Therapy (LSVT: Loud)
    • Traditional Articulation and Language Treatment
    • Cycles Phonological Approach
    • “What’s Next?” Cognitive Retraining Program
    • McNeil Dysphagia Therapy Program (MDTP)
    • Nice Speech Lady Resources
    • Manual Therapy for Voice & Swallowing Disorders (Touch-based treatment for voice/swallowing needs)

    Specialized Treatment Approaches

    • Pediatrics/Intellectual Disabilities: Play-Based Therapy
    • Shared Decision-Making Model: Collaboration with all patients
    • Functional Treatment Focus: Real-world application of therapy
    • Home Practice Programs: Recommendations and applications for at-home practice
    • Creative Solutions: Tailored recommendations, including referrals to other specialists when needed to maximize SLP treatment impact
    • Post-Neurological Event Care: Supportive treatment following neurological events
    • Family/Caregiver Engagement: Encouragement of active participation in care
    • “Until Next Time” Ideas: Suggestions for continued practice after each session

 

 

Clinic News/Historical Timeline of Nice Speech Lady

10-1-21 Nice Speech Lady applied for medicaid and Medicare for NM

1-1-22: Nice Speech Lady began offering virtual during the pandemic

4-1-22: Nice Speech Lady applied for state licensure licensure in North Carolina and with the Secretary of State.

7-28-22: Nice Speech Lady signed a lease for it’s first location: 715 N. California St., STE A Socorro, NM 87801.

11-4-22: El Defensor Chieftain news piece on grand opening for the Socorro, NM physical location Speech Therapist Holds Grant Opening, 11-3-22

1-16-23: Nice Speech Lady began using the EMR AthenaHealth. Patient and family members are highly encouraged to utilize the portal for asynchronous communications.

7-3-23: Part-time clerical support was initiated.

8-4-24: Nice Speech Lady moved to a new service location of 409 N. California St. Socorro, NM 87801.

5-13-24: Renovations began at the 409 N. California St. location in Socorro; updated pictures to come.

5-17-24: gethelp@nicespeechlady.net was established as a HIPAA-compliant email platform for Nice Speech Lady

Fall of 2024: Nice Speech Lady A/AC App prepared for beta testing and planned launch.

 

 

Nice Speech Lady LLC

Open access for speech-language/swallowing/cognitive-communication services

     Clinic Phone: 505-907-1902

DBA: “Nice Speech Lady, PLLC” in NC

General/back-up fax for NM or NC, for any business or provider reason: 1-855-978-1157

  • Utilizing a HIPPA-compliant electronic medical record for virtual visits and all documentation(Nice Speech Lady LLC utilizes Athena Health for virtual access, documentation, & sources-out billing needs)
  • New Mexico “brick and mortar”/ hybrid location: 409 N. California Street Socorro, NM 87801
  • NC business address (DBA “Nice Speech Lady, PLLC”): 4030 Wake Forest Road, STE 340 Raleigh, NC 27609
  • Payment Address for all Locations: Nice Speech Lady LLC P.O. Box 32973 Belfast, ME 04915-0607

 

Release of Information, Nice Speech Lady LLC (New Mexico)

Release of Information, Nice Speech Lady PLLC (North Carolina)

 

Nice Speech Lady appointment processes:

  • Intake forms, including consent forms are needed. Nice Speech Lady uses a virtual scribe service for accurate in documenting.
  • Please allow at least two hours for the visit which involves direct testing.
  • Nice Speech Lady asks that patients call 24 hours in advance if they cannot keep the appointment, as a courtesy. Please update Nice Speech Lady of any updates or changes in demographics or contact information. To ensure continued standing appointment access, high communication about cancellations is required.
  • Please call for questions. We prefer to meet with you prior to the evaluation date if needed, to explain the paperwork, as a “pre-evaluation” consultation, an un-billable service, in order to perform housekeeping, take photos of insurance cards and allow for verification of all data. After the testing date occurs, we would love to meet with you to be able to focused in sharing the results of testing.
  • Please arrive early so that you can make sure to find the location at 409 N. California St. Socorro, NM 87801.
  • A technology check will be required prior to proceeding with virtual visits.
  • In standard sizes of the intake packet can have accommodations made, to account for language difference or visual disabilities (or other factors), please just communicate with us.
  • As the practice is small and independently-run, please understand that while there is a waiting list for specific timeframes and appointments, current patients take up the majority of the currently appointment times, thank you. We are not funded by any corporation, having begun our services to the community in a start-up capacity.
  • Private-pay options are available for non-medicaid patients, and for Medicare patients or Medicare-eligible patients with an ABN signature (following determinations).
  • Not all payers reimburse for tele-medicine access to speech pathology services. Please call if you have questions about your particular plan, and if you desire virtual services in any capacity. In addition, laws and guidelines may have recently changed, so please reach out to Nice Speech Lady LLC.
  • Consent and clinic procedure agreements and guidelines are in place and a signature is required for pursuing services. Nice Speech Lady utilizes an attendance understanding/agreement — so to be good stewards of available appointments for all patients in the communities we serve.
  • The practice is required by law to provide each patient with a good-faith estimate of the out-of-pocket responsibility of all patient, even if it is $0, and updates will be made as more information is available as services are provided. General guidelines on how “Good Faith Estimates” work can be found here.
  • The practice utilizes independent contractors to serve patients and provide increased availability for interventions/appointments.

 

PATIENT PORTAL

 

*Disclosure: Keeping your information private and secure is of the utmost importance to Nice Speech Lady. Any patients or any potential patients will be informed/be aware that any calls are being recorded for on the part of the Healthcare Facility. Nice Speech Lady does have team members and organizations which support the efforts for access and security and all are aware of the highest desire by Nice Speech Lady to keep data secure and private, per HIPAA guidelines and state laws.

**Trademark pending.